We hear about it every day, but it’s not a trend. Artificial intelligence will become the “new normal”, an element that will be incorporated into any technology and, above all, the protagonist of our daily lives. Think of smartphone virtual assistants and chatbots already capable of replacing customer service agents in many operations. Or again, …
After seeing our students in the classroom, taken from business cases and lectures, it’s quite impressive to find one of them on television. Yet here is Giuseppe Autorino, Alumnus of the Executive MBA, celebrating the victory of the Neapolitan episode of “4 Hotel” on the small screen. Giuseppe is not a new name on the …
“ Culture eats strategy for breakfast ”. This sentence was pronounced by Peter Drucker, a famous Austrian economist and essayist, naturalized from the United States. Did he mean that culture was more important than strategy, comparing two of the most relevant intangible assets for the success of a company? Whatever the goal, the result was …
When we meet him, Ruggero Baldi has just discussed the final project work of the International Flex EMBA. A goal that, as for many before him, represents not only a point of arrival but also the springboard for a new adventure. His is called Smart After Sales and aims to revolutionize the world of after-sales …
The mystery is an excellent ingredient in film and literature, but certainly not in the business field. No company wants employees who are unable to team up and are closed, yet the “jealousy” of personal knowledge – perhaps fueled by the fear that someone might steal our ideas or challenge them – it’s a die-hard …
Once you have crossed the threshold of “doors”, finding a new job could prove to be an undertaking … Remember the tragicomic scene of “Fantozzi retires”, in which the now elderly former accountant tries to put an end to boredom by finding a new job? Discouraged by the age restrictions in all job advertisements, he …
Once upon a time, there was a manager full of great ideas, but unable to present them without putting his audience to sleep or without making his employers shake their heads. Forcing his hand a little, the protagonist of this “story” experiences a situation that is not too unusual in the company, in internal meetings …