Change management: mistakes to avoid (part 1)

Changes open doors to new opportunities, but they can sometimes be indigestible and trigger fears, uncertainties and obstructions. Especially when it comes to business, the question is complex, so much so that it gave rise to the definition of ” change management “: a set of theories and practices applicable to the phenomena of the …

Artificial intelligence from 110 and praise

We hear about it every day, but it’s not a trend. Artificial intelligence will become the “new normal”, an element that will be incorporated into any technology and, above all, the protagonist of our daily lives. Think of smartphone virtual assistants and chatbots already capable of replacing customer service agents in many operations. Or again, …

From art to (4) stars

After seeing our students in the classroom, taken from business cases and lectures, it’s quite impressive to find one of them on television. Yet here is Giuseppe Autorino, Alumnus of the Executive MBA, celebrating the victory of the Neapolitan episode of “4 Hotel” on the small screen. Giuseppe is not a new name on the …

Change management: mistakes to avoid (part 2)

In the workplace, making change digestive is not easy: there are those who do not like the news, those who never feel involved enough in decisions, those who cannot have a vision of together but focuses only on the personal consequences. And there are, objectively, unpopular choices. How to apply the rules of change management …